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Shipping Policy

At Certified Software Store, we want to make sure that you receive your order as quickly and efficiently as possible. This Shipping Policy outlines our policies and procedures for shipping and delivery, including for both physical and download goods.

Order Processing:

We typically process orders for physical goods within 1 business day. During peak periods or sales, order processing may take longer. For download goods, your order will be processed immediately upon payment confirmation.

Shipping Methods:

We offer the following shipping methods for physical goods:

Standard Shipping: Delivery time is typically 7-10 business days.
Express Shipping: Delivery time is typically 1-2 business days.

Shipping costs for physical goods vary depending on the size, weight, and destination of your order. Shipping costs will be calculated at checkout.

Download Goods:

For download goods, such as digital files or software, your order will be available for download immediately upon payment confirmation. You will receive a download link in your order confirmation email, as well as in your account on our website.


For physical goods, we are not responsible for any delays, damages, or lost packages caused by shipping carriers. If your package is damaged during shipping, please contact the carrier directly to file a claim.

For download goods, we are not responsible for any technical issues or compatibility problems that may arise from downloading and using the goods. If you experience any issues, please contact our customer service team for assistance.

Shipping Restrictions:

Some items may have shipping restrictions due to size, weight, or other factors. These items will be clearly marked on the product page and at checkout.

International Shipping:

We currently only ship physical goods within the United States. We do not offer international shipping for physical goods at this time. Download goods are available worldwide.

If you have any questions about our Shipping Policy or your order, please contact us at

Certified Software Store reserves the right to update or modify this Shipping Policy at any time without prior notice.

Why Buy From Us?

100% Genuine Guarantee

All of our software is 100% Genuine and comes directly from Microsoft. We are an authorized reseller of Microsoft software and are part of the Microsoft Partner Network.


What puts us above our competition is our outstanding and easily accessible customer service team. Our agents are knowledgeable and certified and are trained on all of the latest editions of Microsoft's releases and our team is able to assist with any technical question or problem that you may have. We are available through Live Chat, our toll-free number listed on the website or through email. Our sales and technical agents are anxiously waiting to answer your questions.

Instant Downloads

Have your item delivered into your account within seconds of placing your order. We provide you with step-by-step instructions that will walk you through the download, installation and activation process. Within a few short steps and a handful of clicks you will have the software installed and activated within minutes of placing your order.

Lowest Price Guarantee

Certified Software Store guarantees the lowest prices online. You'll know you're receiving the best deals available on the web for genuine software. If you happen to find a better price out there, we'll beat it by 5%.

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